Real-Time Dashboard

See exactly what's happening on your site the moment it happens — active visitors, live pages, traffic sources, devices, queue load, and behavior signals. True real-time visibility that competitors simply can't match.

Visitor Behavior Analytics

Understand how users truly interact with your site: scroll depth, time on page, idle moments, rage clicks, hesitation, and exit intent. Instantly spot friction and fix what actually hurts conversions.

Top Pages & Engagement Insights

Identify your highest-performing pages at a glance. See where visitors stay longest, engage most, start chats, or show conversion intent — and uncover the weak pages holding your site back.

Traffic & Device Breakdown

Get a clear view of where your visitors come from — search, social, direct, referrals — and which devices they use. Know which channels bring quality traffic and which ones waste your time and budget.

Agent & Support Performance

Measure real team performance: response time, completed vs. missed chats, ratings, workload, and efficiency under pressure. Spot top performers, find bottlenecks, and deliver elite support at scale.

Hourly Traffic Patterns

See visitor activity hour by hour to understand peak times, slow periods, and demand patterns. Perfect for staffing, scheduling, and timing campaigns for maximum impact.

Geographic Analytics

Understand exactly which countries your visitors come from and how they behave. Essential for global brands, expansion decisions, and optimizing international marketing.

Session & Engagement Metrics

Track total sessions, average session duration, page depth, chat initiation rate, and engagement signals — combining web analytics and live chat analytics in one unified system that competitors don't offer.

Advanced Analytics

Go beyond surface-level metrics. While competitors show basic numbers, Suphero reveals the behavioral patterns, traffic insights, and performance data that actually drive growth—giving you clarity competitors simply can't match.

Device Distribution

Analyze device breakdown

  • Mobile vs. Desktop
  • Tablet usage
  • Browser analysis

Traffic Sources

Where visitors come from

  • Direct traffic
  • Referral sources
  • Social media
  • Search engines

Agent Performance

Track performance metrics

  • Response times
  • Resolution rates
  • Satisfaction scores
  • Active chat count

Export & History

Data management tools

  • CSV export
  • Chat transcripts
  • 7-365 days storage
  • Full search & filter

Smarter Analytics, Happier Customers

"Suphero Analytics instantly revealed visitor intent we couldn't see in GA or our CRM. Real-time dashboards helped us reduce support delay and boost engagement within days."

Sarah Mullins

Customer Ops Lead, MailerLite